Reference

Terms Conditions for Your 5000 bd Account

These terms set out how you open and use your account, how deposits and withdrawals work through bKash, Nagad and Rocket, and what we expect when you access the lobby. Read through so you know what applies when you play.

Account accessWallet rulesGame lobby useWithdrawal checks
5000 bd Terms Conditions for Your 5000 bd Account
POLICY CONTACT

Questions About These Terms

If any part of these terms is unclear or you need to discuss account restrictions, withdrawal holds or verification requests, reach us through the channels below. We aim to respond during Bangladesh daytime hours.

Live chat Open the chat widget in the account dashboard; our team is online most hours to walk through account queries, wallet verification steps and withdrawal status checks.
Email support Send your question to the support address shown in your account footer; include your registered mobile number so we can locate your account and reply with specific detail.
FAQ library Browse the help section inside your account for answers about Deposit references, game rules, wallet linking and how we handle inactive accounts under these terms.
POLICY COMMITMENT

How We Handle Your Account Under These Terms

We built these terms to keep the platform secure and fair while giving you clear expectations about deposits, gameplay and withdrawals. Here's what we do behind the scenes to uphold them.

Wallet verification

Every withdrawal request is checked against the wallet you used for deposit; if you need to switch to a different bKash, Nagad or Rocket account, contact support before requesting a payout so we can update your verified wallet list.

Account security

We lock your account to one mobile number and require OTP confirmation for login and withdrawal approval; if you lose access to your number, reach support with your identity details so we can help you regain control.

Fair play monitoring

We review betting patterns and game logs for signs of collusion, bot use or bonus abuse; accounts flagged in our checks are paused while we investigate, and we close those found in breach of these terms.

Terms updates

When we revise these terms we post the new version on this page and send a notice to your registered mobile number; by continuing to use your account after the notice you accept the updated rules.

Terms & Conditions Questions

No. These terms allow one account per person. We verify this by matching mobile numbers and wallet details; duplicate accounts are closed and any balances forfeited.

We link your account to the wallet you first deposit from. If you send funds from someone else's bKash, Nagad or Rocket, we cannot credit your account and the deposit is returned.

Promo terms are shown when you opt in; most carry a validity window stated on the promo board. If you do not meet the requirements within that period, the bonus and related winnings expire.

By default we return funds to your deposit wallet. If you need to switch to a different verified bKash, Nagad or Rocket account, contact support before requesting the withdrawal so we can approve the change.

We may request a photo ID, proof of address or a screenshot of your wallet transaction history to confirm ownership. Upload these through the account dashboard or send them via the email address in your support section.

All slot and crash game results come from certified random-number generators; live tables are dealt by real dealers on camera. We do not alter outcomes, and these terms prohibit any interference with game integrity.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.